Wouldn't it just be easier for me to order from a catalog?
Where are your products made?
Is your furniture expensive?
Does a higher priced fabric mean it is better quality and more durable?
Can I get samples of your fabrics?
Can I buy directly from Miles Talbott?
20 Great Questions to ask when shopping for Upholstery:
How can I tell if I am buying high quality upholstery?
1. Frame - The frame is what provides the support and longevity of a piece. It should be constructed of kiln-dried hardwoods and hardwood plywood that are treated to remove moisture, which ensures the strength of the frame and warp resistance. Ask about the thickness of the frame components - they should be at least 5/4" minimum and larger in greater stress areas. What about the legs? Are the legs screwed on as an after thought? Legs should be built into the frame as an integral part of the frame.2. Joinery - Screws are not a good idea when it comes to frame construction. As time passes the sharp edges of screws wear away the wood causing movement in the frame and leg. Good joint construction means all joints should be double doweled and corner blocks should be used to maintain rigidity and prevent wobbling.
3. Suspension - The premium suspension system is an 8-way hand tied spring unit. This means that each spring is tied by a skilled artisan 8 different ways to its neighboring spring. This system provides premium seating comfort.
4. Cushions - Seat cushions should be made of a high resiliency foam core, or an inner-spring construction. These cores should be encased in a high quality fabric ticking which prevents fiber shifting and fabric slippage. The back cores should be constructed of a conjugated fiber that is blown in and channeled. This provides consistency, and maintains shape and support by preventing the fibers from settling to the very bottom of the core.
5. Manufacturers Warranty - Does the manufacturer stand behind the product? What type of warranty do they provide on the frame, the suspension system and the cushions?
*We truly believe in the importance of this question. So much that we have put together a list of really great questions for you to ask when you are shopping for your upholstery, along with a glossary of furniture terms. For a wealth of valuable furniture knowledge click here.
Wouldn't it just be easier for me to order from a catalog?
Catalogs are a great way to get ideas about what styles and designs most interest you, but we are convinced that the best way to shop for furniture is to experience it with a furniture professional at your service. After all, furniture is an investment, and there are a lot of different factors to consider. So browse through catalogs, and take a look at our website. Once you have an idea of what you are looking for we have dedicated gallery dealers all over the United States and Canada that are ready to help you find the perfect frame style, shape, dimension, and fabric type so that you can create the perfect look for you. We want you to be able to touch the fabrics, see the scale, feel the comfort, sit in and fall in love each and every Miles Talbott piece. To locate a gallery dealer near you visit our Dealer Locator.
We are proud to say that all of our operations are based in High Point, NC. Our corporate offices are located on our plant grounds. This means that our whole team - our management, manufacturing & customer service, are all working closely together under the same roof each day to meet one common goal - to ensure that each product surpasses our quality standards. You have the added reassurance that we only hire and employ skilled artisans who are thoroughly trained in their trade and have the utmost pride in the furniture they build. Not only can you fall in love with and enjoy your Miles Talbott furniture you can take pride in an American built product.
We firmly believe that our furniture is the best intrinsic value in today's market place. In fact, we challenge you to find another manufacturer that offers the same great quality, styles and service for the same value.
Does a higher priced fabric mean it is better quality and more durable?
Purchasing a higher priced fabric does not guarantee that it is a better quality or more durable. For example, silks are typically one of the most expensive fabric types, but are also one of the most delicate. Multiple factors are involved in determining the cost of a fabric, including content (nylon, rayon, cotton, linen, etc.), thread count, complexity of design, and country of origin. Each of our fabric swatches is labeled with a cleaning code that shows the recommended way to clean your upholstery. Any experienced retailer or designer can assist in matching the type of fabric that is most conducive to your needs.
Can I get samples of your fabrics?
We want to ensure that you receive the highest level of personal service available because we believe that you deserve it. So feel free to view our fabrics online, and once you have narrowed your selections down, we have gallery dealers and interior designers located all over the United States just waiting to serve you. Any of these furniture professionals will be a happy to request fabric samples on your behalf. These professionals will track, monitor, and assist you in getting the information you need.
Can I buy directly from Miles Talbott?
We do not sell directly to the public for several reasons. We believe that the furniture buying experience should be a fun, stress free, customized experience. Miles Talbott seeks out and selects gallery dealers and designers who are top notch professionals. Working with a furniture professional who has been trained to help you select styles and fabrics to reflect your personal taste and which fit your home is very important. These professionals can help prevent such nightmares as choosing the wrong size frame, scale, or even fabric type. Buying quality furniture is an investment. Working with a professional ensures that you get the high quality service that you deserve before, during, and after your sale.
20 Great Questions to ask when shopping for Upholstery:
1. Is the frame constructed with kiln-dried hardwoods?Looking for additional furniture shopping tips? We recommend the following tips from the American Home Furnishings Alliance website.
2. Are the joints of the frame double doweled, screwed and glued into place?
3. Are the corners of the frame reinforced? If so, are they reinforced with corner blocks? How?
4. Are the feet glued on, screwed on, or built-in as a continuous part of the frame?
5. What type of spring system is used? 8-way hand tied? No-Sag? Drop-in?
6. What is the standard cushion construction?
7. Are the back pillows channeled?
8. Do I have the option to upgrade the cushions?
9. What types of cushion upgrades are available?
10. What is the warranty on the frame? The springs? The cushions?
11. Is the sofa a soft edge piece or a hard edge piece?
12. Where is the product made?
13. Can I pick out which fabric I want?
14. What types of fabrics are available (prints, florals, stipes, cottons, linens, chenilles, ultrasuede, etc.)?
15. On fabrics that have patterns, what is the fabric matching standard? What types of upgrades are available (Swivel chairs, swivel rockers, gliders, sleepers, air dream mattress, etc.)?
16. Do I have different wood finish choices?
17. Are slipcovers available?
18. Can I machine wash the slipcover?
19. Can I purchase an additional slipcover after I purchase the frame?
20. Are sectionals available? If so, can I build a custom sectional layout?